Infrastructure that stops being your problem.
Day-to-day IT and infrastructure support, run by the same engineers who build your software rather than a call centre reading a script.
Start by knowing what you have.
Most small-team IT problems trace back to nobody holding the full picture. We build that picture first, then fix what carries real risk.
- Multi-factor authentication enforced on every account
- Admin rights separated from day-to-day user accounts
- Leaver access revoked the same day, verifiably
- Disk encryption on every company device
- Backups tested by restoring, on a schedule
- Shared mailbox and file permissions reviewed rather than assumed
Unglamorous and disproportionately effective. Most incidents we see trace back to one of these being absent.
What we cover.
The infrastructure a growing team depends on, looked after properly.
Microsoft 365
Tenancy, mailboxes, SharePoint, and Teams configured properly, including the sharing defaults most tenants get wrong.
Identity and access
Single sign-on, conditional access, and multi-factor enforced, with joiners and leavers handled as a process rather than a favour.
Devices
Laptop provisioning, encryption, and patching, so a new starter is productive on day one and a lost device is not a crisis.
Cloud estate
Monitoring and cost visibility across AWS and Azure, using the same analysis behind our Cloud Analytics product.
Backup and recovery
Backups that are verified by restoring them, because an untested backup is a hypothesis rather than a safety net.
Day-to-day support
A route to a human who knows your setup, instead of a ticket queue that starts from scratch each time.
Who looks after your infrastructure today?
If the honest answer is nobody in particular, that is worth half an hour.
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